iSphere Studio - Frequently Asked Questions
	How long do the tours take to download?
	Our technology provides large clear images that download fast. Almost instantly on cable or DSL connections, and 5-20 seconds slower modems.
	Is special software or plug-ins needed to view the tour?
	No. Any standard browser (Explorer, Safari, Firefox, etc.) on either PC or Mac that has Java can view the tours.
	What are the benefits of a virtual tour?
	Virtual tours are available 24 hours a day and have been proven to generate interest. A Virtual Tour is the hottest marketing tool available for real estate listings, Museum experience, National Parks Reservation, Educational Institution awareness and so on. The Tour window is designed to not only market your listing, but also yourself.
	When will my tour expire?
	Virtual tours will expire after a 12 months period of time. Each virtual tour can be renewed on an annual basis for a minimal fee, or you can Remote Host a tour on your own server forever.
	How easy is it to order a tour and how quickly will it be be online?
	Ordering is as simple as a phone call or completing a short form. We can shoot the tour as soon as like and tours are typically online within 24-48 hours of being photographed (excluding weekends).
	How many images (virtual and still) can be included in each tour?
	The tour window supports up to 30 scenes in any combination.
	What exactly is a Marketing Partner Banner Ad, and how many can be placed on my tour?
	They are small banner ads (250x35) that can rotating in the top right/left side of your branded tour window. They are a small additional fee, but you can sell the spaces to affiliate companies and actually make money on them. Up to 15 banner can be displayed per tour. If there is one banner ad on a tour, it will remain static. If there are multiple banner ads on a tour, they will rotate.
	Can I have a different set of Marketing Partner Banner ads for each tour?
	Yes. Every tour has the option of placing new or previously used ads.
	Is there an additional charge for the setup of real estate tour templates/skins by your logo staff?
	No. We provide a customer banner, logo and photo where needed. We can even change the skin color and text colors if you like.
	Can I choose my own links for the buttons that appear on my tour?
	Yes. You can choose to use your own instead of the default ones.
	Can music or audio be added to my tour?
	Yes. Music can be added, but the music should be royalty free. Royalty free music choices are not yet available directly from iSphere Studio. However, if you have music produced by an artist giving you the right to use it on the web, it can be added to the tour.
	Can I place a printable flyer or floor plan on my tour?
	Yes. There is no extra charge. Just supply us with it! We can add a button to make that available to your viewers.
	What would happen to my virtual tours if your servers were to fail?
	We use a virtual tour technology that relies on a series of back up servers located in multiple locations throughout the US. If one server were to fail, the next available back up server would kick in. This is called mirroring and the system is designed to ensure that the virtual tours experience maximum up time.
	What is the speed of the links into your network, and how many connections do you have?
	We use a virtual tour technology that relies on a major provider for web hosting globally! There are main Mirror sites on both ends of the country to help ensure consistent delivery speeds of your virtual tour.